Privacy Policy

Last updated: November 7, 2026

Winter Park Chiropractic & Acupuncture Center ("we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect when you visit WinterParkChiropractic.com (the "Site"), how we use it, and the choices you have. By using the Site, you agree to this Privacy Policy.

Information You Give Us

When you fill out a form, request an appointment, call, text or email us, we may collect your name, email address, phone number, and anything you choose to include in your message. If you use our online symptom check, we also collect the answers you choose to give, such as where it hurts, how it started, your pain level, a description of your symptoms and any photos you upload, so our team can review your request and follow up.

Information Collected Automatically

When you visit the Site, we and our service providers may automatically collect technical information such as your IP address, approximate location (city or region), browser and device type, pages viewed, the page or ad that referred you, and similar usage data. We use cookies and similar technologies, including Google Analytics, to understand how the Site is used and to improve it. You can block or delete cookies in your browser settings; some features of the Site may not work properly without them.

How We Use Your Information

• To respond to your questions and requests and to schedule appointments
• To contact you by phone, text message or email about your inquiry or care
• To send updates or promotions, only if you have agreed to receive them
• To understand which pages, services and advertising are useful to visitors
• To protect the Site against spam, fraud and misuse
• To comply with legal obligations

Health Information

The Site is not intended to collect medical records. Please do not submit detailed medical history, insurance numbers or other sensitive health information through website forms. Information you share as a patient of our practice is protected under the Health Insurance Portability and Accountability Act (HIPAA) and handled as described in our Notice of Privacy Practices, which is available at our office.

Text Messages

If you give us your mobile number and agree to be contacted, we may send you text messages about your inquiry, appointments or (if you opted in) promotions. Message and data rates may apply. Reply STOP to stop receiving text messages, or HELP for help. We do not sell or share your mobile number with third parties for their own marketing purposes.

How We Share Information

We do not sell your personal information. We share information only with service providers that help us run the Site and our practice (for example, website hosting, email delivery, form processing, scheduling, analytics, spam protection and accessibility tools), when required by law, or to protect the rights and safety of our patients, our practice or others.

Third-Party Services and Links

The Site may include content or links from third parties, such as Google Maps, Google reviews, Instagram, financing providers, Google reCAPTCHA and an accessibility widget. These services may collect information according to their own privacy policies, which we encourage you to review. We are not responsible for the privacy practices of other websites.

Data Security and Retention

We use reasonable administrative, technical and physical safeguards to protect your information. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security. We keep information only as long as needed for the purposes described above or as required by law.

Your Choices

You may ask us to access, correct or delete the personal information you submitted through the Site, or to stop contacting you, by using the contact details below. You can unsubscribe from marketing emails at any time using the link in the email.

Children's Privacy

The Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13 through the Site. Parents or guardians should contact us directly about care for a minor.

Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date above shows when it was last changed.

Contact Us

Winter Park Chiropractic & Acupuncture Center
606 N Wymore Road, Suite B, Winter Park, FL 32789
Phone: (407) 622-2251
Email: drfilardo@winterparkchiropractic.com